Making a purchase
Simply click on the item you wish to buy, go to checkout and follow the prompts.
Design and installation services will be quoted for individually with separate terms of agreement.
If you require further assistance regarding our products you can contact us by the following methods.
Phone 020 8543 4530
288 Haydons Road
LONDON SW19 8JZ
We aim to respond to emails and faxes within 24 hrs, but this can be delayed during busy periods.
Standard delivery items will be despatched within 3 to 5 working days of order confirmation.
The quoted price given does not include the delivery charge. This will be added when we confirm your order details
If for any reason you need to cancel your order, please advise us immediately. If your order has been despatched we can offer a full refund excluding delivery charges.
If you are unhappy with the product or wish to exchange we require notification by email or post within seven days of receipt of goods to claim refund. Product must be returned in original packaging within 14 days for full refund or credit note.
Exceptions – Bespoke kits or products are non-returnable and exempt from cancellation or exchange. Our returns policy does not apply to any Treebox products bought from other distribution outlets. These should be handled directly with place of purchase.
Prices quoted on website are listed with VAT included at the appropriate rate.
Purchase, always use a secure online payment method to pay for your goods. We can also accept direct transfers should you wish to do so, email us for banking details. Do not under any circumstances email your credit card details to Treebox Ltd as this method may not be secure.
To keep you informed of new product and offers we retain your details as given by you upon ordering or entering prize draws. If you do not wish to have your details stored please notify us at firstname.lastname@example.org
Wholesale / Trade Enquiries
We are happy to accommodate trade enquiries and licensing agreements. Please contact us at email@example.com for further information.
Treebox reserves the right to change product information and prices without notice.
Illustrations of products featured are for guidance only.
Treebox holds all registered community designs and patents applicable to our products. ® and secured under British and international IP law.
Images shown under Portfolio may not all be Treebox installations but have been included as examples of the possibilities achievable with our products. Where photos do not show Treebox installations, they are marked as such.
All purchases from Treebox Ltd are governed by UK law.
Company Registered no. 6970272
VAT Registered no. 97842 1973